Giving the Gift of Feedback: Enhancing Supervisory Toolbox

Giving the Gift of Feedback: Why feedback is so important yet so challenging for supervisors and how to enhance your feedback toolbox

Instructor: Curt Holderfield

Friday, November 1, 2024

9:00 a.m. – 12:00 p.m. CT

Live and interactive via Zoom

3 CEUs

For supervisors in social service settings, giving their staff accurate and useful feedback is one of the most necessary and challenging responsibilities. It is an essential tool to ensure our staff’s development and performance. Research shows that most supervisors are not giving their staff the feedback they need. It often elicits feelings of anxiety and apprehension from both the giver and receiver. Giving quality feedback is a skill that must be learned and developed to be effective. When done well, it strengthens collaboration and trust, provides valuable insight for growth, improves outcomes, drives employee engagement and enhances value and purpose. Everyone benefits.

This workshop is intended to provide participants with the tools necessary to give their staff the feedback they need to be successful in their work. Combining research and best practices along with real life experiences, participants will learn to gain confidence and enhance their abilities in providing a variety of feedback styles from recognition of strengths to having difficult conversations. This workshop will be both an instructional and interactive experience. Participants will have opportunities to explore their own perceptions and experiences as they relate to the topics discussed.

Learning Objectives

• Participants will learn about the reasons why giving feedback is often difficult for supervisors, including our ability to accurately assess and evaluate staff.
• Participants will learn about their own experiences giving and receiving feedback and how those experiences shape their current work.
• Participants will expand their toolbox of skills as it relates to recognizing their staff’s strengths as well as having difficult conversations around performance and other issues.

Please register by Thursday, October 31, 2024