Quality Monitoring & Improvement for the Social Services

Course Number: 64600

Course Description

This course has three primary foci. 1) How to help social service agencies monitor their programs for quality. 2) How to help social service agencies improve services when quality problems are recognized. 3) How to develop organizational cultures that support the delivery of quality social services. It helps prepare clinicians for participating in quality monitoring and improvement in social service agencies. It helps social administration students prepare for the role of a quality manager (Director of Quality, Quality Improvement, etc). The course primarily draws from the quality sciences and applies this work to the social service context, often using the student's field placement as the context for learning.

Requirements Filled

Clinical Concentration: All Clinical Classes

Social Administration: All Courses

Advanced Research Methods Courses

Social Administration: Management Courses

Professors and Lecturers Who Teach This Course

Note: Courses are subject to change at any time. Please check MyCrownSchool for the quarters, days, and times that courses will be held, as well as room numbers.